Terms and Conditions

Shipping Policy

Turnaround
All orders are shipped within 3-4 business days. Please allow up to 7 business days for fulfillment.

Carriers
We use the following carrier to deliver our orders: USPS

Shipping and Handling 
All orders are shipped via USPS.  USPS shipping rates apply.  Orders are generally shipped via first class mail parcel (package rate) or priority mail two-day flat rate box.

Back Orders
We will notify you if an item goes on back order. When the item becomes available we will ship the order within 48 hours.

 

Payment Policy

We accept the following credit cards: Visa, Master Card, American Express and Discover, and Visa or Master Card debit cards.

Credit Card Charges
Your debit or credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your debit or credit card will be refunded.

 

Return and Refund Policy

If you are not completely satisfied with any part of your order, please email us at info@cleanmistspray.com or contact us at (415) 328-9287 to speak with a customer service representative.

We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange.  Please contact us within 30 days of delivery so the exchange, refund, or credit transaction can be arranged.